Have a question?

Please check these questions and answers. If the answer you’re looking for isn’t here please call us on (02) 9090 4141.

Learners can call us on (02) 9090 4141 to make a booking. You can also re-book with your Tech Mate at the end of each face-to-face or remote session. If you would like to refer a learner you can do so here

Yes, this program is free. DLF welcomes donations if you are able to afford them. Some of our Nepean Area Programs are supported by the Commonwealth Home Support Program (CHSP). 

Whether you’re attending face-to-face or remote sessions you will need to bring your own device. DLF’s Tech Mates can help you with your mobile phone, tablet, laptop or desktop computer. 

No, you are able to book in whenever you need. We do believe weekly sessions are the best way to learn and retain information. You can book a session at a day and time that works for you and your Tech Mate.

The most common skills people come to us to learn include: navigating a device, emailing, texting as well as using apps and social media. Tech Mates can support you to learn a variety of skills, however, they can not fix a broken device or assist with hardware issues. 

We understand that things can happen unexpectedly. To cancel a session please contact your Tech Mate or contact us directly on (02) 9090 4141