The Older Persons COVID-19 Support Line recently launched to assist older Australians to access information and support over the phone. A joint initiative between COTA, PICAC Alliance, Dementia Australia, Natural Seniors Australia and OPAN, with additional funding provided by the Australian Government, this service will help older Australians, who are often less connected to the Internet, and in need of ways to access information ance.
Older Australians, their families, friends, and carers can call 1800 171 866 (a free call) if they:
- Would like to talk with someone about COVID-19 restrictions and its impact on them.
- Are feeling lonely, or are worried about a loved one.
- Are caring for someone and need either some help or someone to talk to.
- Need help or advice about changing the aged care services they receive.
- Need help to access new care services or essential supplies (such as shopping).
- Are living with Dementia, or are concerned about a friend or family member living with Dementia.
- Would like to arrange a one-off or regular well-being check.
The Older Persons COVID-19 Support Line is open Monday to Friday from 8:30 am – 6:00 pm AEST.
If you would like to pass this information on to anyone in your network, friends or family you can download this poster here.