Volunteer with Digital Literacy Foundation

Give people the power to be online and use technology!

A Tech Mate is a mentor who provides one-on-one support to help people learn about technology and use it confidently and safely.

If you can send an email, surf the web or change a password on a device, you can join a community of volunteers who are helping people get online. You don’t need to be an IT expert.

All you need is at least one hour per week, patience, and the ability to teach someone the basics. We provide orientation, training and ongoing support.

Day and time of mentoring is set between the learner and the Tech Mate and will occur on a schedule as agreed by yourself and the Learner. This varies dependent on schedules and necessity.

You must consent to a National Police Check and be able to provide a Covid Vaccination Certificate. In some instances you may also need a Working With Children Check.

We provide people with an opportunity to contribute and engage with local communities through volunteering with our Tech Mates program. We believe in the power of civic engagement and the commitment to delivering an inclusive and positive environment for our volunteer team.

We offer ongoing training opportunities, support and recognition for our volunteers.

Our volunteers are vital to the work we do in building digital literacy in disadvantaged communities. We believe we can improve access to online services and information through our scalable and sustainable model of mentoring. We value all feedback from our volunteers.

Application Process

How to become a Tech Mate

Our Model

Digital literacy isn’t just about technology- it’s a life skill that improves a person’s overall wellbeing. Supporting people to be online is an important task. As a Tech Mate you can make a difference in people’s lives by sharing your knowledge and offering social and digital support to those who would otherwise be isolated.

Digital Literacy Foundation receives government funding for our programs and Tech Mates is a free service for learners. Our learners can self-enrol, be referred from other organisations such as aged care, health or community services.

Our learners are from all over New South Wales including rural and remote areas. Common learning needs include navigating a device such as a mobile phone or tablet, learning to search for information online, using social media and apps or making video calls.